Privacy
Research data, handled plainly.
Last updated August 5, 2026. Axis is an early-stage R&D concept.
What we collect
When you join the waitlist, we store your email address, normalized U.S. mobile number, tracking interest, explicit SMS consent, signup time, and limited first-party campaign attribution such as UTM parameters, referring page, referral code, and advertising click identifiers included in the landing URL. Optional product-research answers are stored only if you submit them.
How we use it
We use this information to operate the waitlist, understand which research messages bring interested participants, contact people who consented to research and launch updates, improve the product concept, and measure aggregate acquisition performance. A contracted email-delivery provider may process your email address only to deliver Axis messages; phone, tracking interest, and survey answers are not included in those emails.
Advertising and analytics
Axis uses privacy-limited Google Analytics by default to measure page visits, sessions, aggregate site performance, and a fixed set of parameter-free funnel and outcome event names: campaign-page view, waitlist open, form start, email capture, optional contact-step view, final completion, confirmed new signup, survey completion, and interview opt-in. Google advertising storage, advertising user data, and ad personalization remain disabled. If you explicitly allow site analytics, Axis also records the funnel stages in a first-party table using a random session identifier, experiment variant, limited campaign tags, and a coarse browser context of Instagram in-app or other. The browser classification happens on-device; the raw user-agent is never transmitted or stored. Those stage records contain no email address, phone number, health interest, survey answer, referrer, IP address, or advertising click identifier. Meta advertising measurement has its own control and can receive only a parameter-free confirmed-new-signup event; it receives no page view or intermediate funnel stage. Survey answers, participation intent, price range, tracking interests, email addresses, phone numbers, and inferred hormone or health information remain first-party and are not included in analytics events or advertising URLs.
Customer-support chat
If you open the support messenger, Chatwoot processes the contact details and messages you choose to provide so the Axis team can respond. Chat conversations are separate from the waitlist and advertising systems. Do not submit medical records, laboratory results, urgent health information, or other sensitive health data through chat.
Your privacy choices
The site notice lets you accept all measurement, use the minimum viable site with measurement disabled, or select site analytics and advertising measurement independently. You can revisit these choices here at any time. SMS consent is separate and can be withdrawn by replying STOP to an Axis text.
Storage and choices
Waitlist data is stored in a restricted Supabase database and is not available through the public browser client. Every Axis research or launch email includes an unsubscribe link; that choice is separate from SMS. Reply STOP to an Axis text to opt out of SMS. For access or deletion requests, email privacy@trackaxis.health.
Not medical data
The waitlist and optional survey are for product research. Axis is not currently a diagnostic device or healthcare provider, and the site should not be used to submit medical records or urgent health information.